CMD Kerala Customer Relations Assistant Recruitment 2026 – 40 Vacancies Announced
The Centre for Management Development (CMD), Kerala has officially released a new recruitment notification for the post of Customer Relations Assistant. This recruitment is being conducted to provide manpower support services to the Centralized Call Centre of a Public Sector Undertaking under the Government of Kerala. Candidates who are looking for contract-based government-related jobs in Kerala can utilize this opportunity.
A total of 40 vacancies have been announced for the Customer Relations Assistant post. Eligible candidates with Engineering Diploma or B.Tech qualification can apply through online mode. Candidates having experience in customer care services or call centre operations will get preference during the recruitment process.
The online application process has already started from 16 May 2026, and interested candidates can submit their application forms before the last date of 23 May 2026.
This recruitment offers a good opportunity for candidates seeking experience in public sector support services, especially in customer relationship management and call centre operations. Since the recruitment is contract-based, candidates are advised to carefully read all eligibility conditions before applying.
CMD CRA Recruitment 2026 Overview
| Organization Name | Centre for Management Development (CMD), Kerala |
|---|---|
| Post Name | Customer Relations Assistant |
| Total Vacancies | 40 |
| Job Type | Contract Basis |
| Job Location | Thiruvananthapuram, Kerala |
| Application Mode | Online |
| Starting Date to Apply | 16 May 2026 |
| Last Date to Apply | 23 May 2026 |
| Official Website | CMD Kerala Official Website |
Vacancy Details
The recruitment notification clearly mentions that there are 40 vacancies available for the Customer Relations Assistant post.
| Post Name | Number of Vacancies |
|---|---|
| Customer Relations Assistant | 40 |
This recruitment is expected to attract a large number of applicants because candidates from any engineering discipline are eligible to apply.
Educational Qualification
Candidates applying for the Customer Relations Assistant post should possess any one of the following qualifications:
- Engineering Diploma in any discipline
- B.Tech in any discipline
The qualification should be obtained from a recognized university or institution.
Candidates holding equivalent qualifications must produce an equivalency certificate issued by the competent authority; otherwise, their applications may not be accepted.
Experience Required
Applicants should have:
- Minimum six months of post-qualification experience in:
- Customer Care Services
- Call Centre operations
The experience requirement is mandatory for all candidates applying for this recruitment.
Candidates must upload proper work experience certificates while filling out the online application form. The organization has clearly stated that appointment letters, salary slips, or pay slips alone will not be accepted as proof of experience.
Age Limit
The maximum age limit for applicants is:
- 45 years
The age and experience calculation cutoff date is 01 May 2026.
Candidates are advised to verify their eligibility before applying online.
Salary Details
Selected candidates will receive remuneration on shift basis.
| Post Name | Salary |
|---|---|
| Customer Relations Assistant | Rs. 1,010 per shift (8-hour shift basis) |
The job involves working in shifts as part of the centralized call centre operations.
Selection Process
The CMD Kerala notification mentions that the selection process may include one or more stages depending on recruitment requirements.
Possible selection stages include:
- Application Screening
- Criteria-Based Shortlisting
- Written Test
- Group Discussion
- Skill Test
- Proficiency Test
- Personal Interview
Only shortlisted candidates will receive communication through email, SMS, or phone call.
Important Dates
| Event | Date |
|---|---|
| Notification Release Date | 15 May 2026 |
| Online Application Start Date | 16 May 2026 |
| Last Date to Apply Online | 23 May 2026 |
| Last Time to Submit Form | 05:00 PM |
Candidates should avoid waiting until the final day because heavy traffic on the website may create submission issues.
Application Fee
The official notification does not mention any application fee for this recruitment. Candidates are advised to verify the application portal during submission for any updates.
Documents Required
Candidates should keep the following documents ready before applying online:
- Passport-size Photograph
- Signature
- Educational Certificates
- Experience Certificates
- ID Proof
- Age Proof
- Equivalency Certificate (if applicable)
The notification also provides clear instructions regarding photograph and signature uploads.
Photograph and Signature Instructions
Candidates should carefully follow these instructions:
Photograph
- Latest photograph only
- JPG format
- File size less than 200 KB
Signature
- Signature on white paper
- JPG format
- File size less than 50 KB
- Full signature required
- Capital letter signatures are not allowed
Improper uploads may lead to rejection of applications.
Important Instructions for Candidates
Candidates should remember the following important points before applying:
- Applications must be submitted only through online mode
- Incomplete applications will be rejected
- False information may lead to cancellation of candidature
- Educational certificates must be uploaded properly
- Email ID and mobile number should remain active
- Blurred documents may lead to rejection
- CMD reserves the right to modify recruitment conditions anytime
Candidates are advised to read the complete official notification carefully before submitting the form.
How to Apply for CMD CRA Recruitment 2026
Candidates can follow these steps to apply online:
- Visit the official CMD Kerala website
- Open the recruitment section
- Find the Customer Relations Assistant Recruitment 2026 notification
- Read the official notification carefully
- Click on the online application link
- Fill all required details carefully
- Upload photograph and signature
- Upload educational and experience certificates
- Verify all entered details
- Submit the application form
- Take a printout for future reference
Important Links
| Description | Link |
|---|---|
| Official Website | Click here |
| Recruitment Notification | Click here |
| Apply Online | Click here |
The Kerala Customer Relations Assistant Recruitment 2026 is a valuable opportunity for candidates seeking contract-based employment in customer support services. With 40 vacancies available, eligible candidates should not miss the chance to apply before the deadline.
Applicants are strongly advised to complete the application process early and upload all documents correctly to avoid rejection. Since only online applications are accepted, candidates should regularly check the official CMD Kerala website for updates related to exam dates, shortlist announcements, and selection stages.
Candidates meeting the educational qualification and experience requirements should apply as soon as possible and prepare for the recruitment process seriously.
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